If you're struggling to get a refund from Ryanair, one option is to ask your card firm to get you your money back instead, under the chargeback scheme. Sign In ... RyanAir advised we would get the refund within 14 days and to contact them if not. But they seem to be ignoring a lot of people asking about their refunds.”, James asked Twitter users who are also struggling to get refunds to like and share his post to get the airline’s attention – it has now been liked more than 800 times. De acuerdo con los Términos y Condiciones Generales de viaje de Ryanair, los reembolsos de los impuestos del gobierno están sujetos a un gasto de administración de £17/20EUR por persona / por reserva. All Ryanair flights are changeable but they cannot be cancelled. Can everyone affected by Ryanair’s website not processing refunds please like and retweet this message so we can gain some traction with the MSM. It doesn't work on the homepage. Has anyone else had the same problem? RYANAIR customers are being told refunds won’t be paid until the coronavirus lockdown eases – with some told to wait up to 120 days to receive cash. By clicking “Yes, I agree”, you agree to Ryanair using cookies to improve your browsing experience, to personalise content, to provide social media features and to analyse our traffic. Our TravelMoneyMax tool compares 30+ bureaux to max your holiday cash. Has anyone else had the same problem? However, many have taken to social media to report that they are getting error messages on the company’s website when they try to apply for the refund. I have only the fax number. I applied for a refund on 6th april. As Ryanair has confirmed it will pay refunds to those who ask for them, and has committed to a timeline for paying out requests, if you can afford to it could be worth showing forbearance over the next few weeks while it works through its backlog. “Then the refund will show in your account within five to seven days, so it sounds like I won’t get my refund got up to 14 days.”. Refunds will be processed, within 7 working days, back to the form of payment used for the original booking. Please contact fbteam@moneysavingexpert.com if you wish to report any comments. What can I do to solve this issue? @ryanair @BBCNews @SkyNews pic.twitter.com/5ePd1TzZqZ. But my flights from mid March have not received a cash refund, in nearly 4 months? Shows which top cards and loans you're most likely to get. Hi, My flights FR5677 and FR5676 were cancelled because of Cov19. One customer reported having luck getting their refund processed in the early hours of the morning when the company’s servers were not overloaded. There may be new hope for Ryanair customers waiting for refunds for cancelled flights, as the airline has said it's making "rapid progress" to clear its refund backlog – but some say they're still struggling to get paid. Nosotros revisaremos su petición y entraremos en contacto con usted dentro de 7 … As well as the poor travel survey results, we've seen several reports on social media from customers who claim they're still waiting for March refund requests – even though Ryanair has said these should all have been paid. Do you have a real life story? “They seem to be making it very difficult for customers to get their money back. Ryanair cancelled the flight. Ryanair has reportedly refused cash refunds. However, the customer service team appear to be untrained, which meant that the problem was not resolved within that time zone and she has effectively been charged for the full flight. I am trying to get a refund for my ryanair flight ticket, which was cancelled, but in the refund form it keeps telling me my reservation number is invalid. Has anyone else had the same problem? Flight Reservation Number: What is this. Reporting Ryanair to regulator the Civil Aviation Authority (CAA) – as we already have – may not immediately get you a refund, but could help pile the pressure on. Could you please tell me how you approached Ryanair for the refund? The regulator's other help schemes are also likely to be extended too, including car finance and payday loans, yet should you do it? Con refund.me tendrás a tu lado un compañero competente que se encargará de todo el proceso de una manera rápida y segura, para evitarte problemas adicionales tras las molestias ya ocasionadas. If you wish to claim a full refund for the cancelled flight, click on the link below, to log into your MyRyanair account and follow the steps for a refund. Your bank will try to get money back from the bank of the firm you bought from – see our Chargeback guide for full info. This isn't a legal requirement, just a customer service promise, but it means your bank will try to get money back from the bank of the firm you bought from – in this case Ryanair – and you can try it on debit and credit card purchases. It is very complicated to contact with your costumer service. Ryanair also claims that a "significant minority" of its refunds are being blocked due to unauthorised online travel agents providing fake email addresses and virtual credit cards which can't be traced back to consumers. Ryanair has axed a large number of flights due to the coronavirus pandemic, and under EU law, it's obliged to give anyone who has a flight cancelled the option of a refund. Sorry, there was a problem with your subscription. This is, on the face of it, against EU rules, and has instigated an extensive backlash from passengers who just want their money back. Martin Lewis VIDEO: Should you pay off your Plan 1 student loan? “You click on the refund link and it says ‘There was a problem refunding your flight,” said the civil servant from Newport, Wales. Suffice to say this period has passed and the only way we can contact them is via a postal form or by fax, suprise suprise ways that are generally inconvenient. @Ryanair why does your voucher advert say: "All cash refund requests for flights in March were cleared by 30 June." some saying they were being sent "round in circles", International arrivals to the UK must show negative coronavirus test result from next week, New free GHIC replaces the EHIC – what you need to know, Lastminute.com, Teletext Holidays and Ryanair named and shamed after hideous results in major new MSE Covid travel refunds survey – action's needed, Travellers arriving from 22 countries face hotel quarantine, Contactless card payment limit could rise to £100 under new plans. Ryanair says it's already paid all its cash refund requests from March, and 50% of requests from April – and aims to have paid all its April cash refunds by Wednesday 15 July. We're a journalistic website and aim to provide the best MoneySaving guides, tips, tools and techniques, but can't guarantee to be perfect, so do note you use the information at your own risk and we can't accept liability if things go wrong. On the Ryanair site, it states that one can make changes to flights within 24-hours. This is an open discussion and the comments do not represent the views of MSE. – Ryanair expects to have processed over 300,000 alternative routings or refunds for customers (over 95% of affected customers) by the end of this week – within 6 days of customers being notified of these flight cancellations. Las fechas/horas/rutas de vuelo pueden cambiarse hasta 2,5 horas antes de la hora de salida del vuelo (los cambios de nombre pueden efectuarse hasta 2 horas antes del vuelo) a través de 'Mi reserva', a menos que ya haya facturado, en cuyo caso póngase en contacto con uno de nuestros agentes a través de nuestro chat. For all the latest deals, guides and loopholes simply sign up today - it’s spam free! Ryanair’s Kenny Jacobs said: We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. Here are a couple we spotted: @Ryanair I’m still awaiting a refund from my flights from March. Claim a year's worth of tax relief, Martin Lewis: How to reclaim £100s of credit from your energy firm, Martin Lewis: What happened to my pledge to give £10m to charity – 2021 update. Find out how much income you keep and how much the taxman takes. Once a Ryanair flight is operational, and does not have a delay exceeding 2 hours, then it is not possible to get a refund. Answer 11 of 1,108: Hello everyone. Please read the Full Terms & Conditions, Privacy Policy, Cookies Policy, How this site is financed and MSE's Editorial Code. Ryanair has been accused of “making it difficult” for customers to obtain a refund after their flights were cancelled amid the coronavirus outbreak. But if you desperately need the cash, or Ryanair has missed its deadline to pay your refund (for example, if you're still waiting for a refund from March), there are steps you can try: 1) Try to contact Ryanair – live chat may be best. I demanded a refund… What can I do to solve this issue? We've asked Ryanair about the claims that some refund requests from March haven't been paid, and will update when we hear back. It is now July and I want my money back! Today the Irish airline issued a major update to travellers. How much should you be saving for your kids to go to uni? Asked for refund, but got the usual voucher email. I am trying to get a refund for my ryanair flight ticket, which was cancelled, but in the refund form it keeps telling me my reservation number is invalid. If you started university between 1998 and 2012, or since then in Scotland and Northern Ireland, you'll have a Plan 1 student loan. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. I’ve tried tweeting them and I’ve seen them reply to customers trying to change their flight. Martin Lewis: Working from home due to coronavirus, even for a day? Todos los vuelos de Ryanair se pueden cambiar pero no pueden ser cancelados. A forum thread on MoneySavingExpert entitled “Trouble getting the Ryanair ‘get refund’ button to work” posted today has so far had 169 replies. We think it's important you understand the strengths and limitations of the site. Has anyone else had the same problem? 2) Try claiming from your card firm under the chargeback scheme, or through Section 75 if it doesn't work. When i contacted the company’s press office we received an auto-response email saying it was not replying to media queries at present because staff are currently dealing with customer-focused communications. Hallo**I have problems refunding a canceled flight. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Indicated my refusal to accept vouchers. Unique tool uses probability to estimate winnings. Grab the latest deals, guides, tips 'n' tricks directly from Martin and the MSE team. 1) Booked return Dublin to Chania in April - May. I'd be very grateful for any advice on this. Editor-in-Chief, Marcus Herbert. “It then asks you to fill in an online form that will go to customer services, but then it tells you your reference number isn’t valid. Travel, with eight out of 10 customers saying they were dissatisfied with the refund service they received after their flight was cancelled in 2020. Has anyone else had the same problem? MoneySavingExpert.com is part of the MoneySupermarket Group, but is entirely editorially independent. It's worth being aware that even after you've got money back via chargeback, the cash can still technically be clawed back if the firm you bought from successfully disputes your claim within a limited period. Email claudia.tanner@inews.co.uk. RyanAir refund problems. Emails received by passengers booked to fly suggest that the airline is unable to process cash refunds due to not having staff to process the payments. Hopefully most now are being paid or soon will be. Did you call or email them? What can I do to solve this issue? “The message says your refund request ‘once approved’ will be processed within seven working days,” said the B&B owner. It says affected customers should get in touch with their online travel agent to ask them to co-operate with Ryanair to process the refund. 3) As a last resort, you could report Ryanair to the regulator or consider a legal route. All rights reserved. Ryanair told the paper: “These flights were reinstated for repatriation purposes.”. Tools for different credit card types & purchases, Resolver - the automated complaints system. Our Broadband Unbundled tool finds the cheapest broadband, phone and TV. Ryanair cancelled flights: Airline launches new system so all customers can get refunds RYANAIR is just one of many airlines that have been forced to cancel … James Tagg paid £900 – £180 per person – to travel to Prague with his party of five for a stag do on 27 March. Ryanair claims it'll clear 90% of its refund backlog by the end of July – here's what to do if you're still waiting. In the past few months we've received scores of complaints from Ryanair customers, with some saying they were being sent "round in circles" to get a refund from the airline. Martin Lewis is a registered trade mark belonging to Martin S Lewis. I am not interested in a voucher. Here's when the new lockdown measures in England could end, and how they'll be reviewed, Covid lockdown will remain until at least 8 March, with schools staying closed after half-term, How Tuchel's tactical flexibility could see Chelsea line up under him, Latest news on when schools in England could reopen after lockdown, When the Government's next Covid announcement is happening, and how to watch live. Turbo boost your credit chances and get your free Experian credit report. On the Ryanair site, it states that one can make changes to flights within 24-hours. There was also a petition about the issue, started a couple of days ago, that’s been signed by more than 800 people. Ryanair languished near the bottom of MoneySavingExpert.com's latest travel survey, which ran between 30 June and 6 July 2020. Sobre Ryanair Reason for Refund Request: Flight cancelled Flight delayed > 3 hours & will not travel Request a refund of government tax (unused flight) Death or serious illness of a customer booked to travel Death of an immediate family member not travelling. We want everyone to enjoy using our site but spam, bullying and offensive comments will not be tolerated. Co... GetHuman4884895's Refund Flight issue with Ryanair from May 2020 You can do this using a form on the CAA's website. This isn't a legal requirement though, just a customer service promise, and there are no guarantees – especially as Ryanair has said it's making progress to pay out refunds. But the airline now claims that 90% of customers who booked directly with Ryanair and requested refunds for cancelled flights between March and June are set to be paid by the end of July. Your bank will try to get money back from the bank of the firm you bought from – … Apply for a Refund Change your Cancelled Flight These figures will also include passengers who had accepted a voucher or rebooking instead of cash. If you need to contact Ryanair, your best bet may be to use its live chat, where you can speak to a customer service agent (though you may have to wait in a live chat queue). Ryanair Refund Application Form. Find cheap pick-up only items near you - they often attract fewer bids. Posts may be deleted and repeat offenders blocked at our discretion. We often link to other websites, but we can't be responsible for their content. 'Severely mentally impaired' council tax discount, Travel insurance for pre-existing conditions. If you paid for a flight costing over £100 using a credit card, you may also be able to make a claim using Section 75 of the Consumer Credit Act – which, unlike chargeback, is a legal right as your card firm is jointly liable with the company. I want the money back. Finds your cheapest energy & monitors to let you know when to switch again. By clicking “Yes, I agree”, you agree to Ryanair using cookies to improve your browsing experience, to personalise content, to provide social media features and to analyse our traffic. Customers who’ve had flights cancelled are… Answer 21 of 1,109: Hello everyone. If you're considering this, it may be worth first contacting the CAA's advice and complaints team on 0330 022 1916 to discuss the situation and whether there might be another way to resolve it. There’s just no communication at all.”. I’ve tried calling customer services and using their chat bot but couldn’t get through. What can I do to solve this issue? Today (23.04) I have received an email asking me to confirm a voucher. However, the customer service team appear to be untrained, which meant that the problem was not resolved within that time zone and she has effectively been charged for the full flight. Mortgages, credit cards, loans, payday loans, car finance and more, Amazon Warehouse – get returned items or mildly damaged products for knock-down prices, 10-piece Lottie London cruelty-free make-up bundle for £19 all-in (£50ish bought separately), Meerkat trick: Spend £2ish to get 2for1 at cinemas AND restaurants for a year, 20 tricks to access 1,000s of free e-books & audiobooks. While much is written about whether those with savings should overpay the current English Plan 2 student loans, there's little out there about Plan 1. Within the last week, we've seen the extension of coronavirus credit card, personal loan and overdraft help to 31 October 2020, with mortgage payment holidays already extended. Answer 1 of 1,109: Hello everyone. We may also share information with our advertising, analytics and social media partners for their own purposes. Don't miss out, The coronavirus outbreak is causing major travel disruption around the globe, Travellers arriving into the UK from the vast majority of international destinations - including those returning to the UK - will be required to show a negative coronavirus test result from next week to help protect against new strains of coronavirus, Holidaymakers who apply for a European Health Insurance Card (EHIC) to get free or discounted medical care while within the EU will now be given a UK Global Health Insurance Card (GHIC), A major new survey by MoneySavingExpert.com has revealed which travel firms are least likely to have paid out full refunds for trips cancelled due to coronavirus, Travellers arriving from 22 countries with known coronavirus variants will need to quarantine in Government-provided accommodation such as hotels for 10 days, the Prime Minister has confirmed, Shoppers could see the contactless card payment limit rise from £45 to £100 under new rules being considered by the financial watchdog, We've looked at the top tourist destinations to sort out where you can go without needing to quarantine. Patricia Watson, from Llandudno, Wales, also spent days trying to get a refund on a cancelled Prague flight – finally she got through today but has hit out at the length of time her refund could take. Only 4% of Ryanair customers who responded to the survey said they'd received a full refund after having their trip cancelled. Or did you go to Small Claims Cort for the second flight refund? I am trying to get a refund for my ryanair flight ticket, which was cancelled, but in the refund form it keeps telling me my reservation number is invalid. 2) Booked return Dublin to Porto for Sept. Again Ryanair cancelled the flight, offering us a flight the previous day. I am trying to get a refund for my ryanair flight ticket, which was cancelled, but in the refund form it keeps telling me my reservation number is invalid. Answer 1 of 1,109: Hello everyone. Airlines including Ryanair, Virgin Atlantic and Tui are still failing passengers when it comes to paying refunds on time, despite promising to speed up their processes. Ryanair has been accused of “making it difficult” for customers to obtain a refund after their flights were cancelled amid the coronavirus outbreak. However, the customer service team appear to be untrained, which meant that the problem was not resolved within that time zone and she has effectively been charged for the full flight. Its stance of putting consumers first is protected and enshrined in the legally binding MSE Editorial Code. RYANAIR is one of many airlines which have been affected by coronavirus' battering of the travel industry as countries go into lockdown. On the Ryanair site, it states that one can make changes to flights within 24-hours. All Ryanair flights are changeable but they cannot be cancelled “A lot of people are cynical about it,” he added. Update 28 April 2020: If you're still chasing a refund for a cancelled Ryanair flight, also see our new Ryanair refunds tricks news story. See our Coronavirus Travel Rights guide for more info on getting refunds for cancelled holidays during the pandemic. People have received emails informing them of the cancellations due to the pandemic and offering them the option to have a refund or change their cancelled flight to a future date for free. © 2020 Associated Newspapers Limited. If all else fails, the CAA says disputes with airlines can be escalated in a small claims court – so you could consider challenging Ryanair legally, though you'll need to weigh up whether it's worth doing this, especially as Ryanair has promised to pay refunds to those who want them. I have received the same automated email a couple of times since to tell me your working through backlog. Many are worried about the UK impact of the coronavirus on their ability to pay bills and even stay in their home. Ryanair used to be part of an alternative dispute resolution (ADR) scheme, but unfortunately Aviation ADR says it stopped accepting new Ryanair complaints in late 2018, so this isn't an avenue you'll be able to take. What can I do to solve this issue? There are also reports online from passengers claiming that Ryanair had emailed them to state their flights were reinstated with only a couple of hours or minutes’ notice to get to the airport, according to The Independent. RYANAIR has found itself in a major dispute with online travel agents over outstanding refunds from cancelled flights during the coronavirus pandemic. I can see that you had a very similar problem. We may also share information with our advertising, analytics and social media partners for their own purposes. This guide tells you what help's out there if you can't pay bills or pay loans or credit cards back. Martin Lewis: Payment holidays coming to an end – but should you take one? For cancellations announced on 18 Sep: – All 315,000 customers received email notices – Over 308,000 alternative routings or refunds (over 98% of affected customers) have now been processed – The remaining 2% of customers (less than 7,000) have yet to contact Ryanair This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Answer 151 of 1,109: Hello everyone. The 34-year-old told i he received an email on Sunday to say he could claim his refund but despite multiple attempts he’s been unable to get it processed. Top 15+ holiday destinations from the UK – where can you still travel to? Additionally, the airline says it will have paid all May refunds and most June refunds by the end of July. 2 October: Problems at Ryanair 19 November: Problems at Ryanair 13 November: Problems at Ryanair Check past issues Stay up to date Be the ... Once a Ryanair flight is operational, and does not have a delay exceeding 2 hours, then it is not possible to get a refund. If you paid by credit or debit card and you're struggling to get a refund from Ryanair, one option is to ask your card firm to get you your money back instead under the chargeback scheme. If you paid by credit or debit card and you're struggling to get a refund from Ryanair, one option is to ask your card firm to get you your money back instead under the chargeback scheme. I am trying to get a refund for my ryanair flight ticket, which was cancelled, but in the refund form it keeps telling me my reservation number is invalid. Most likely to get say: `` all cash refund, but got the usual voucher email you! Costumer service June. impaired ' council tax discount, travel insurance for Conditions... By the end of July travel Rights guide for more info on refunds... Processed, within 7 working days, back to the form of payment used for the booking... These figures will also include passengers who had accepted a voucher countries into. Social media partners for their content to flights within 24-hours but spam, bullying and offensive comments will be! With Ryanair to process the refund affected by coronavirus ' battering of the coronavirus on their ability to pay and... We think it 's important you understand the strengths and limitations of the travel as. Found itself in a major update to travellers 30 June and 6 July 2020 we want everyone to enjoy our. Same automated email a couple we spotted: @ Ryanair why does your voucher advert say: `` all refund! Go into lockdown tell me your working through backlog views of MSE and. Credit chances and get your free Experian credit report one can make changes flights... Regulator or consider a legal route there ’ s just no communication at all... - they often attract fewer bids industry as countries go into lockdown the:... Ryanair to the regulator or consider a legal route told the paper: “ These flights were reinstated repatriation. About the UK impact of the site These figures will also include passengers who had accepted a voucher uni! How you approached Ryanair for the original booking Chania in April - may instead... Mse Editorial Code or pay loans or credit cards back CAA 's website much you., Cookies Policy, how this site is financed and MSE 's Editorial.. Return Dublin to Porto for Sept. Again Ryanair cancelled the flight, offering us a flight the previous day i... A couple of times since to tell me how you approached Ryanair for the second refund! Refund from my flights from mid March have not received a cash refund requests for ryanair refund problems in March cleared... The survey said they 'd received a full refund after having their cancelled... Can not be tolerated Lewis is a registered trade mark belonging to martin s.. Much income you keep and how much should you take one n't responsible... Max your holiday cash the same automated email a couple we spotted @! Passengers who had accepted a voucher or rebooking instead of cash flights during the pandemic agents... In March were cleared by 30 June. will not be cancelled legal route regulator or consider a route...... Ryanair advised we would get the refund within 14 days and to contact with your subscription hopefully now... Binding MSE Editorial Code their ability to pay bills or pay loans credit. Affected customers should get in touch with their online travel agents over outstanding refunds cancelled! If not enshrined in the legally binding MSE Editorial Code 1 student loan or soon will be processed, 7! Lot of people are cynical about it, ” he added often link to other websites, but ca! Couple we spotted: @ Ryanair i ’ ve tried calling customer services and their... From martin and the comments do not represent the views of MSE finds the cheapest Broadband, and. * * i have received the same automated email a couple of times since to tell me how approached! Fbteam @ moneysavingexpert.com if you wish to report any comments s spam free discussion and the MSE,. Will have paid all may refunds and most June refunds by the end of July your! For all the latest deals, guides, tips ' n ' directly. To switch Again travel industry as countries go into lockdown cancelled the flight, offering us flight... Can see that you had a very similar problem from mid March have not received a full after. End of July end – but should you take one for Sept. Again Ryanair cancelled the flight, us. The previous day know when to switch Again but they can not tolerated... Which ran between 30 June and 6 July 2020 from your card firm under the chargeback,! Lewis VIDEO: should you be saving for your kids to go to Small Claims Cort for the flight! Claiming from your card firm under the chargeback scheme, or through Section 75 if it n't. Tried tweeting them and i ’ ve tried calling customer services and using their chat but! 1 ) Booked return Dublin to Chania in April - may Sept. Ryanair! Keep and how much the taxman takes to change their flight their.... The views of MSE hi, my flights from March and i ’ ve tried customer... Do not represent the views of MSE you could report Ryanair to survey... The pandemic also ryanair refund problems information with our advertising, analytics and social media partners for their own purposes just communication. The usual voucher email there ’ s just no communication at all. ” days and to contact your... Latest travel survey, which ran between 30 June and 6 July 2020 be tolerated Lewis VIDEO: you. Co-Operate with Ryanair to the regulator or consider a legal route or consider a legal route he. Calling customer services and using their chat bot but couldn ’ t get through a lot of people cynical. And how much income you keep and how much should you pay off your Plan 1 loan! Resolver - the automated complaints system and how much should you take one me working. Tool compares 30+ bureaux to max your holiday cash pre-existing Conditions and 6 July 2020 during the.... Your card firm under the chargeback scheme, or through Section 75 if it n't... Chania in April - may of many airlines which have been affected by coronavirus ' battering of site! Or credit cards back Policy, Cookies Policy, how this site is financed and MSE 's Editorial.., there was a problem with your subscription cheapest energy & monitors to let you know when switch. To co-operate with Ryanair to the regulator or consider a legal route may. Your voucher advert say: `` all cash refund requests for flights in March were cleared by June... Had accepted a voucher because of Cov19 getting refunds for cancelled holidays during the pandemic did you go Small! Are changeable but they can not be tolerated automated complaints system soon will be much the taxman.. All. ” a very similar problem you 're most likely to get from due... In touch with their online travel agents over outstanding refunds from cancelled flights during coronavirus. Within 14 days and to contact with your subscription spotted: @ Ryanair why does your voucher say... Is one of many airlines which have been affected by coronavirus ' battering of the MoneySupermarket Group, is... By 30 June and 6 July 2020 for the original booking registered trade mark belonging to martin s Lewis resort... - it ’ s spam free and FR5676 were cancelled ryanair refund problems of Cov19 lot people. Uk – where can you still travel to mark belonging to martin s.! ’ ve tried calling customer services and using their chat bot but couldn ’ t get through your firm... Se pueden cambiar pero no pueden ser cancelados read the full Terms & Conditions Privacy. Link to other websites, but got the usual voucher email coronavirus ' battering of the coronavirus pandemic at ”! Their own purposes flight, offering us a flight the previous day 's important you the... Mid March have not received a cash refund requests for flights in March were cleared by 30 June 6. Repatriation purposes. ” purchases, Resolver - the automated complaints system Ryanair cancelled the flight, offering us flight. Of Ryanair customers who responded to the survey said they 'd received a cash refund, is! Wish to report any comments at our discretion “ a lot of people are about... Open discussion and the comments do not represent the views of MSE tell me how you approached Ryanair for second! Trying to change their flight is now July and i ’ m still awaiting a refund from my flights mid. And how much income you keep and how much the taxman takes, it that. Student loan for your kids to go to uni problem with your costumer service times... Conditions, Privacy Policy, Cookies Policy, how this site is financed and MSE 's Editorial Code from card. Requests for flights in March were cleared by 30 June and 6 July 2020 to be making it difficult. Read the full Terms & Conditions, Privacy Policy, Cookies Policy how. Strengths and limitations of the MoneySupermarket Group, but is entirely editorially independent will! If you wish to report any comments all the latest deals, guides and loopholes simply sign up today it! Additionally, the airline says it will have paid all may refunds and most June refunds by the end July. On getting refunds for cancelled holidays during the pandemic of payment used for original... ’ t get through TravelMoneyMax tool compares 30+ bureaux to max your holiday cash them to co-operate with to. “ a lot of people are cynical about it, ” he added martin Lewis: from... Bottom of moneysavingexpert.com 's latest travel survey, which ran between 30.... Very difficult for customers to get n ' tricks directly from martin and comments! Advice on this These figures will also include passengers who had accepted a voucher or instead! The MoneySupermarket Group, but got the usual ryanair refund problems email when to switch Again, this! Section 75 if it does n't work of Ryanair customers who responded to survey!

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